Talk to someone local

Availability, service questions, billing and general inquiries — tell us which service you’re interested in and a NORDEL associate from our local office will follow up, usually within one business day.

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One last step — send the email

Your enquiry about {{ sentService }} is ready in your email program. Press send there and a local associate will reply within one business day.

If it’s urgent, call 519-879-6527 — Monday to Friday, 8:00 a.m. to 4:00 p.m.

Service enquiry

How can we help?

Fields marked with * are required.

First name *

Last name *

Email *

Phone

Service address Helps us confirm which services reach your street.

Which service are you interested in? * {{ serviceHelp }}

Tell us what you need

Message

Yes, NORDEL can contact me about services and local availability.

This opens your email program with the details filled in — press send there to reach us. Prefer to write directly? support@veloxgrp.com

Reach us directly

Phone

519-879-6527 1-800-563-1954 Toll-free is available within 519 area codes.

Fax

519-879-6387

support@veloxgrp.com Email opens a support ticket automatically.

Support portal

Office hours

Monday to Friday 8:00 a.m. – 4:00 p.m.

Saturday and Sunday Closed

Outside office hours, use the support portal — requests are picked up the next business day.

Find us

Headquarters

296 Main Street East

Otterville, Ontario N0J 1R0

Open Google Maps

Mailing address

P.O. Box 340

Norwich, Ontario N0J 1P0

Service area

We serve homes, cottages and businesses in these communities:

Norwich Otterville Delhi Waterford Port Dover

Already a customer?

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